Nestle Banking App.
An app for a bank that helps customers select, set up, and manage a personal bank account without visiting in person.
Project type: End-to-end app design + branding
Role: Sole UX/UI designer + brand designer
Industry: Finance
Tools: Figma, Illustrator
Duration: May 2025 - Present
Problem Statement.
Jamal Williams, a 28-year-old tech-savvy graphic designer, needs a streamlined and efficient banking solution because he is frustrated by lengthy paperwork, complex account linking, and slow support, which detract from his preference for intuitive digital tools and efficient financial management.
Goal Statement.
Our banking app will let users open a personal bank account without visiting in person which will affect how people set up accounts by eliminating lengthy paperwork, simplify account linking, and provide fast, responsive support.
We will measure effectiveness by collecting feedback through surveys focusing on user experience, ease of use, and overall satisfaction with the banking solution.
Journey Map.
-
Online research and reviews
-
Bank or app websites and applications
-
Mobile banking app
Key Goals.
-
Minimize paperwork and streamline the account opening process.
-
Seamlessly link and manage accounts.
-
Access effective mobile features for budgeting and expense tracking.
Key Frustrations.
-
Minimize Lengthy or complex application processes.
-
Unclear instructions or technical issues with the app.
-
Slow or inadequate customer support.
Opportunities for Improvement.
-
Simplify the application process and paperwork.
-
Provide clear, intuitive instructions and tutorials.
-
Ensure responsive and effective customer support channels.
App Sketches
Account Setup Sketches.
Deposit Check Sketches.
Lo-fi, Mid-fi & Hi-fi Designs
Checking Account Setup
Create a Checking Account Prototype.
Below you will find a prototype of a user creating a checking account in the Nestle Online Banking App.